Privacy Policy

Welcome to Softwarised Solutions 5000 Ltd ("Softwarised", "we", "our", or "us").

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and manage your data when you visit our website, make a purchase, or use any of our AI-powered services — including our Personalised Christmas Gift experience.

By using our website or services, you agree to this Privacy Policy.

Softwarised Solutions 5000 Ltd is a UK-based technology company specialising in AI-powered workflow automation, digital experiences, and intelligent software development.

We also operate creative AI experiences such as Personalised Christmas Gift as part of our broader Softwarised ecosystem.

We are the Data Controller responsible for the personal data collected through this website.

We collect only the information necessary to operate our services and maintain communication with you.

a. Information you provide:

• Contact details such as name, email, and phone number when you make an enquiry, sign up for updates, or make a purchase.
• Service information when you request AI-powered workflow solutions, website development, or digital services.
• Payment details when purchasing a product or service (processed securely via Stripe or similar providers — we do not store card information).
• Personalised song details such as recipient name, message, and song preferences, used solely for generating your personalised Christmas gift.

b. Information collected automatically:

• Website analytics data such as IP address, device type, and browsing behaviour.
• Cookies and tracking technologies for improving site performance and user experience.

We use your data to:

• Deliver and improve our products and services.
• Communicate with you about enquiries, orders, or updates.
• Process transactions and provide customer support.
• Analyse usage and enhance website functionality.
• Generate leads and share relevant updates about our AI-powered business solutions.

We process your personal data under one or more of the following lawful bases:

• Performance of a contract – to deliver services you purchase or request.
• Legitimate interest – to maintain customer relationships and improve our services.
• Consent – when you choose to receive marketing or updates.
• Legal obligation – where required by UK law.

We share data only when necessary to operate our services effectively:

• Payment processors (e.g. Stripe) to handle secure payments.
• Hosting and infrastructure providers (e.g. Vercel, Supabase, DigitalOcean) for website and application delivery.
• AI partners (e.g. OpenAI, ElevenLabs) to generate AI-powered outputs such as personalised lyrics or vocals.

All third parties are required to handle your information securely and in compliance with UK GDPR.

We use secure, encrypted systems hosted in the UK or EEA to protect your personal information. Appropriate security measures are in place to prevent unauthorised access, disclosure, or misuse.

Under UK data protection law, you have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate or incomplete data.
• Object to certain types of processing (e.g. marketing).
• Withdraw consent for marketing at any time.

To exercise your rights, contact us at info@softwarised.com.

We use cookies to improve website functionality, analyse performance, and personalise your experience. You can manage cookie preferences through your browser settings.

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those websites, and you should review their own policies.

We may update this Privacy Policy periodically to reflect changes in our services or legal obligations. The latest version will always be available on our website.

For any questions or concerns regarding this Privacy Policy, please contact: